About MINA AI
Empowering Malaysian businesses with intelligent customer support that works around the clock.
Our Story
MINA AI was born from a simple observation: Malaysian SMEs were losing customers simply because they could not respond fast enough. Whether it was a late-night inquiry on WhatsApp or a weekend message on Instagram, missed messages meant missed opportunities.
We built MINA to change that. Our AI-powered platform handles customer conversations 24/7 across all major messaging platforms, automatically booking appointments, processing payments, and coordinating shipments — so business owners can focus on what they do best.
Today, MINA serves businesses across Malaysia, from online retailers and clinics to restaurants and service providers, helping them never miss another customer inquiry.
Always available for your customers
Our Values
The principles that guide everything we do at MINA AI.
Customer-First
We build solutions that put your customers at the center of every interaction.
Innovation
We leverage cutting-edge AI to solve real business challenges for Malaysian SMEs.
Partnership
We work alongside our clients as partners, not just service providers.
Local Focus
Built in Malaysia, for Malaysian businesses. We understand your market.
Built with pride by
Nexgentech Solutions Sdn Bhd
A Malaysian technology company focused on bringing AI-powered solutions to local businesses, helping SMEs compete in the digital economy.
Ready to get started?
Let MINA handle your customer conversations while you focus on growing your business.