Simple, transparent pricing

Find the right plan

Choose a plan that fits your business. Pay monthly, scale as you grow.

Basic

Perfect for small businesses just getting started with AI customer support

RM 599/month

599 credits

  • 2,000 contacts
  • 3 users
  • Full Access to all features
  • All messaging platforms
  • Dedicated account manager
Most Popular

Standard

Our most popular plan for growing businesses ready to scale

RM 999/month

999 credits + 100 bonus credits

  • 10,000 contacts
  • 8 users
  • Full Access to all features
  • All messaging platforms
  • Dedicated account manager

Pro

For established businesses with high-volume customer interactions

RM 1,999/month

1,999 credits + 300 bonus credits

  • 50,000 contacts
  • 15 users
  • Full Access to all features
  • All messaging platforms
  • Dedicated account manager

Custom

Tailored solutions for enterprises with unique requirements

Let's Talk

Unlimited credits

  • Unlimited contacts
  • Unlimited users
  • Full Access to all features
  • All messaging platforms
  • Dedicated account manager

How Credits Work

Credit-Based Usage

Each customer interaction uses credits based on complexity. Your plan includes monthly credits.

Credit Rollover

Unused monthly credits roll over to the next billing cycle and expire after 65 days.

Top Up Anytime

Run out of credits? Top up extra credits anytime before your next billing cycle.

All plans include full setup, onboarding support, platform integration, and ongoing maintenance.

Frequently asked questions

How does MINA connect to my messaging platforms?

MINA integrates directly with WhatsApp Business, Instagram, Facebook Messenger, and more. Our team handles the entire setup process for you — no technical work required on your end.

Can MINA handle payments securely?

Yes! MINA sends secure payment links through your existing payment gateway. All transactions are encrypted and processed through trusted payment providers.

What if MINA can't answer a customer question?

MINA is trained to recognize when a question requires human attention. It will seamlessly transfer the conversation to your team while keeping the customer informed.

How long does setup take?

Most businesses are up and running within 1-2 weeks. Our team handles all the technical setup, platform integration, and AI training for your specific business.

Ready to transform your customer support?

Get in touch with our team to discuss how MINA can help your business.